The research aims: This study aims to explore how people of Jakarta-Indonesia demand for public transportation with a cashless society.

Methodology: Based on qualitative methodology, 151 respondent data collected were analysed descriptively with SPSS 22 version.

Research findings: Findings from the study provides empirical support that facility, information, various kinds of public transportation, urban and spatial planning,  price, Safety Procedure are the key antecedents to the role of government and people’s trust to implement the cashless system on public transportation.

Theoretical implications: This paper presents recent research on public awareness of public transportation associated with socioeconomic vulnerability and capacity while there are substantial evidence and causal links between policy implementation of the equitable development of public transportation and growth in the deployment process, the adoption of the sophisticated policy by implementing public transportation in priority. Urban problems and lack of financial literacy especially on cashless payment in technology with digital platforms. In this respect, the study fills the research voids by raises some essential results concerning how people of Jakarta-Indonesia demand for public transportation in proper information including information computer and technology (ICT).

Practical implications: The article provides a digital framework to support government policy, about the development of public transportation in Indonesia.

Keywords: Regional Development Planning and Policy, Cashless Society, ICT

JEL: R5, R58