Objective: The rate of hospitalization of pediatric patients is still relatively high, both globally and nationally in Indonesia. There were 1,407,822 child hospitalization cases occurred in the USA in 2016, while in Indonesia there were 8, 38% of 82, 85 million children experienced hospitalization in 2015. Hospitalization is a critical condition for every child patient. During hospitalization the children not only must be adapted with diseases they have, but also they must be adapted with the foreign environment which is totally different with their home.

Method: The study used a qualitative research method with a descriptive phenomenology study approach. It was done in the Child Care Room, Level 1, Building A, RSUPN Dr. Cipto Mangunkusumo, Jakarta with 11 participants. Data analysis was performed using Creswell thematic analysis.

Results: The study produced three themes, namely 1) Hospital policy in facilitating the presence of parents during the hospitalization of children; 2) The presence of parents is the main source of coping for children during hospitalization; 3) The role of parents in fulfilling the children physiological needs during hospitalization.

Conclusions: The presence of parents in implementing atraumatic care has a positive impact on children during hospitalization. Every hospital needs to review related policies in facilitating the presence of parents for children during hospitalization. This is to support effective coping on children, and fulfillment of holistic physiological needs in children.

Keywords: Atraumatic Care; Children; Hospitalization; Parents.