Mental health services start from the community in the form of individual and family independence services and empowerment of community leaders. Family as the smallest unit in the community has an important role in handling patients with mental disorders. This is important, because the family is the first social environment that has psychological and emotional relationships with patients with mental disorders. Families have a role in recognizing health problems, making decisions, caring for sick family members, modifying the environment and utilizing health care facilities. This study aims to measure / identify the level of understanding the role of family in dealing with family members who experience mental disorders and build awareness in Tobelo, North Halmahera. This research is a quantitative study with a design in this study is descriptive with a cross-sectional approach. The technique used in determining the sample uses purposive sampling technique. Data collection in this study is use  a questionnaire modified by researchers with research results showing that the role of families in recognizing family members' health problems by 86.4%, making decisions for health problems of 59.1%, giving care to family members with mental disorders of 63.6%, referring sick family members to health care facilities by 54.5%. However, the results of this study also show that the role that is less carried out by families with family members with mental disorders is the role in modifying the environment that is equal to 54.5% of families does not carry out this role.