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NURSE’S SATISFACTION LEVEL WITH NURSING DOCUMENTATION BY ELECTRONIC NURSING DOCUMENTATION (END)
Last modified: 2019-08-30
Abstract
Optimizing the application of computerized documentation system is influenced by various factors, including nurse satisfaction. Dissatisfaction in nurses may result in lower quality of documentation. This study aimed to identify the description of nurse satisfaction level with nursing documentation by END. Satisfaction level was measured by using a questionnaire which was developed based on End User Computing Satisfaction (EUCS) model. Validity test of instrument involved 30 nurses of Outpatient Department with Cronbach alpha of 0.892. This study used a cross-sectional approach to determine the relationship of the variables under study. This study involved 98 associate nurses who were selected by convenience sampling method. Univariate test result suggests that 53.1% of nurses were satisfied with current electronic nursing documentation system. The implementation of information system that takes nurse’s satisfaction as user into consideration will considerably affect the effectiveness of system utilization and improve quality of nursing care. Electronic-based systems require further improvement, especially in components accuracy, timeliness and ease of use.