ABSTRACT

Background: One of the factors that can decrease patient's anxiety is by giving therapeutic communication to preoperative patient because patient feel its interaction with nurse is opportunity to share knowledge, feeling and information in order to achieve optimal nursing goal. Objective: to know the relationship of therapeutic communication of nurse with anxiety level of pre operative patient's at the surgical treatment room in Tangerang  General Hospital. Research method: correlative descriptive research with cross sectional approach. This research sampel was the patient of pre operation at the surgical treatment room in Tangerang General Hospital which were set as 84 patients. Sampling method used in this research with non probability sampling method, with quota sampling technique. Data obtained by distributing questionnaires that have been valid and reliable. Univariate and bivariate data analysis using chi-square test. Results: from 84 preoperative patients most of whom were 50 (59.5%) had mild anxiety and 43 (51,2%) was stated that therapeutic communication of nurses in good category. There is a relationship between nurse therapeutic communication with patient anxiety with p value 0,000 <(0,05). Conclusion and suggestion: there is relationship therapeutic communication of nurse with anxiety level of pre operative patient's at the surgical treatment room in Tangerang General Hospital. Hospital was advised to improve the application of therapeutic communications of nurses while interacting with clients by holding trainings related to therapeutic communication of nurses on a regular and ongoing basis involving hospital management.

Keywords : Anxiety, Therapeutic Communication