Font Size:
Critical Success Factors of Implementation Knowledge Management at PT XYZ
Last modified: 2017-07-17
Abstract
The rapid development of science and technologies can enhance competitiveness between companies. Organization need to properly use their knowledge to gain competitive advantage. Organization should implement knowledge management to maximize their knowledge. This study aims to determine the critical success factors of implementation knowledge management in PT XYZ. This research was conducted with a quantitative approach and questionnaire as a research instrument. The data analysis using AMOS 21. The results showed that the factors affecting the implementation of knowledge management are top management support, information technology infrastructure, organizational structure, organizational culture, and human resource. The most significant factors that affecting implementation of knowledge management is top management support.
Keywords
Knowledge management; implementation; critical success factor; AMOS; PT XYZ; SEM.
Conference registration is required in order to view papers.