Abstract

The purpose of this paper is to analysis the gap between current and future production process of new product in PT.DKM and to identify the competency and skills that is needed with purpose to train and develop employees capability in processing new product in PT.DKM. And also to provide understanding to the owner of SMEs about job description and job requirement

Business coaching, through structured interviews and analysis, was conducted in PT. DKM to help solve the employee’s gap skill problem/deficiency in the processes of generate new product.

The findings show that with the job description and job requirement, will prepare employees in the field of production for new products through trainings and effective to help develop the employees’ competency and performance in the field.

The limitation of this paper is that the training was only applied for PT. DKM’s employees in production section only.

The paper adds to the literature of job analysis and employee development process in Small-Medium Enterprises (SMEs) in Indonesia by directly using and applying the concept of training in the company.

Keyword for this paper are job analysis, job requirement, employee training, competency, performance.