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Information Technology Governance Process Capability Level at ABC Company (a State-Owned Enterprise in Indonesia)
Last modified: 2017-12-22
Abstract
Information Technology at ABC Company has an important role to support the operational functions of all its subsidiaries. Therefore, information technology needs to be well managed to achieve company goals. In this research, IT governance capability at ABC Company is evaluated by COBIT 5 framework focusing on the pain points encountered at ABC Company. Evaluation result shows that the IT governance capability process at ABC Company has achieved level 2 (managed), indicates that the IT Governance processes have been large to fully perform and managed but most of the process has not yet been established. Recommendation for process improvement focuses on achieving the short and long-term targets based on COBIT 5 activities best practices.
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